5 Essential Items to Complete for Project Closeout
May 10, 2020
Project closing is a critical time for the project manager. For most projects, how the project manager is remembered is shaped by what happens at this point. Wise project managers know that a successful project closure creates opportunities for new and more challenging projects. Here are five essential items to consider:
- Meet with the client to demonstrate the product and highlight the functionality and any apparent benefits.
- If any benefits were not realized, document recommendations for achieving all project promises.
- Transfer all needed and contracted for items to the client:
- Thoroughly tested product with lists of known issues and workarounds
- Final documents (e.g., requirements, designs, training materials, test results)
- Operational information (e.g., roles, user names, and passwords for software)
- Financially close the project (e.g., pay bills, submit defective materials for refunds, compute final budget variance).
- Provide responsive support for the first few weeks of operation and until closure is 100% achieved.